RETURNS POLICY

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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll

also need the receipt or proof of purchase.

To start a return, you can contact us at justaplantroom@gmail.com. Please note that returns will need to be sent to the following address:

Marietta, GA, 30064, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us

without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take

longer than expected.

You can always contact us for any return questions at justaplantroom@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may

evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalize

items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get

in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, live plants or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new

item.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically

refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to

process and post the refund too.

If more than 15 business days have passed since we’ve approved your return.